Welcome to the Biz Hub
Here you’ll find all the quick tips, handy tools and in-depth insight you’ll need to start and grow your business. It’s your home of small business knowledge.
Customers
- Are robots the future of customer service? Not in my business
- Cost of loyalty: how sticking with a big corporate provider could cost you in the long run.
- Footfall in freefall: Retail slump at the end of 2017
- Barclays faces legal action
- What start-ups can learn from 3D TVs and BlackBerrys
- Don't give up on the high street yet
- New trend could be fatal for pharmacies
- Our poll was right: Brexit was close, but leave had it by a nose
- How to save the high street, part one: parking
- Small businesses losing billions in unpaid invoices
- Zac Goldsmith announces high street investment - but will it go where it's needed most?
- Long call queues ranked top gripe among UK consumers
- Majority of customers still prefer phone - but is social about to take over?
- Sunday trading changes could harm small businesses
- Building customer loyalty
- The small business guide to great customer service
- Four ways to get paid quicker
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