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Here you’ll find all the quick tips, handy tools and in-depth insight you’ll need to start and grow your business. It’s your home of small business knowledge.

Whitepaper

Want a more in-depth understanding of a product or trend?
Introducing XLN Whitepapers: no-nonsense guides full of helpful advice using the latest research and statistics.

Card Payments

Card payment

The Card Payments Whitepaper

Everything a small business needs to know about card payments

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Latest Articles

Card Payments

Card payment

The Card Payments Whitepaper

Everything a small business needs to know about card payments

Phone and Broadband

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82% of SMEs happy with communications services

But, new report says getting through to customer services remains a big issue

Energy

Electricity pylons

Couple ask for money to start a transparent energy company

Crowdfunding a firm to rival the Big Six, who overcharge and undervalue customers

Why XLN

About Us

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Consumers turn to CEOs for answers

Why are consumers complaining directly to CEOs? Good customer service isn't rocket science.

About Us

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2016 UK Customer Experience Award winners!

Another award for the cabinet on our mission to making things better for small business

About Us

BT and Openreach finally about to split

Are BT and Openreach finally about to part ways?

Is the latest attack by ISPs Sky and TalkTalk the straw to break the camel's back?

XLN offers for your small business