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Call Features Xtra

Our new and improved call features package


Three Way Calling. Ring Back. Caller Display.

Many customers have told us that that these features help them run their businesses even more effectively, so we decided to pull them all together into one Xtra value package – Call Features Xtra.

Caller Display

Caller Display shows the number of the person calling you – so you can decide whether to pick up or not.

It’s already set up on your phone, and works automatically on appropriate handsets. Please note that some numbers from certain switchboards won’t display.

Three Way Calling

Three Way Calling allows you to speak to two people simultaneously.

To set up:

  1. Dial first number.
  2. Press 'Recall' and wait for dial tone.
  3. Dial second number.
  4. When answered press 'Recall' and wait for dial tone.
  5. Press '3' to connect all three people.

To end, just hang up.

Ring Back

Ring Back eliminates the frustration of having to keep redialling an engaged number. If you make a call to an engaged number, just dial '5' and you’ll receive a call when the number is no longer engaged.

To set up:

  1. When you hear an engaged tone, press 5.
  2. Wait to hear a message that Ring Back has been confirmed.
  3. Return the handset and wait – the network will monitor the busy number for up to 45 minutes.
  4. Your phone will ring with a distinctive tone when the number is free.

Please note, Ring Back does not work on international calls.

To add Call Features Xtra to your phone package call us on 0808 163 5906.

If you don’t require any of these call features, you can opt out at any time by calling 0808 163 5906.


Don't just take our word for it

"Best company for service I have ever come across."

Susan Warlock

Thanks Susan. We are simply the best. Better than all the rest.

5 stars
The small print
Phone Line

Subject to a 18 month contract term unless stated otherwise. At the end of the promotional period, the price reverts to the recommended retail price. This can be found in our Master Price List.

Any promotional savings calculations are based on the promotional term stipulated and XLN's current promotions and connection fees (where applicable). Prices against nearest comparable product as per provider websites, excluding competitor promotions are correct at 19/04/2021.

Phone only: Comparison against online price of BT's Value line rental with UK call package (where applicable) and new line installation.

Phone & Broadband: Comparison against online price of BT's Broadband Essential & line rental with UK call package (where applicable) and PC security.

Phone & Fibre: Comparison against online price of BT's Superfast Fibre Essential & Digital Phone Line with UK call package (where applicable) and PC security.

Cloud Voice

Subject to a 36 month contract term unless stated otherwise. Details of prices can be found in our Master Price List.

Broadband & Fibre

The speed achieved is subject to the quality of your line, distance between your property and the exchange and the ability of your local exchange.

Free wireless router. £9.99 charge for tracked delivery, configuration and packaging.


Three months free terminal rental offer available on 48 month contracts only.


The meter configuration at your business premises must be supported by us to enable us to quote.

You must provide us with a copy of your renewal quote from your existing supplier showing your renewal prices and estimated or actual annual consumption. We will use this information to provide you with a quote. We promise to beat the price of your first written renewal offer only.

The price we quote is only valid at the time it is quoted. Prices change daily.

Any savings we quote are for illustrative purposes only and will vary depending on the actual amount of electricity you consume during the period of the contract.

General terms

Information correct at time of going to press. Errors & omissions exempt. Speak to your XLN agent for our latest deals. All offers available to new customers only. All prices exclude VAT. Prices may go up during your contract. Manual billing charge of £7.95 per month for non-Direct Debit payments.

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