| Alternative Numbers |
Specify up to 10 alternative numbers to call your primary number. |
| Anonymous call rejection |
Reject calls from anonymous parties who have explicitly restricted their identities. |
| Auto Attendant |
Serves as an automated receptionist that callers can reach by dialling a specific phone number or extension. Once connected to an Auto
Attendant, the caller is played a greeting that provides a menu of options used to complete the routing of the call. |
| Basic Call Logs |
Call logs for received, missed, and placed calls. |
| Busy Lamp Field |
Monitor another user's call state, through Busy Lamp Field LED's |
| Call Forward Always |
Automatically redirect all incoming calls intended for a user to another phone destination. |
| Call Forward Busy |
Redirect calls to another phone destination when the user's device fails to respond to an incoming call. |
| Call Forward No Answer |
Redirect incoming calls to another phone destination when the user does not answer within a specified number of rings. |
| Call Forward Not Reachable |
Forward calls to another destination when the incoming call matches pre-specified criteria. |
| Call Hold |
Place an existing call on hold for a period of time, and then retrieve the call to resume conversation. |
| Call Notify |
Define criteria and specify rules that cause certain incoming calls to trigger an email notification to a specified address. |
| Call Recording |
The Call Recording feature allows you to record calls for training and quality purposes. It stores the calls in the cloud securely. for you to
access whenever you wish to.
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| Call Return |
Call the last party that called. |
| Call Transfer |
Consult with an add-on party before either transferring the caller to the add-on party or initiating a 3-way conference call. |
| Call Waiting |
Answer another call while already engaged in a call. |
| Calling Line ID Blocking |
Block identity of outbound calls. |
| Distinctive & Priority Ringing |
Make your phone ring with a different sound - ideal for when you want to be made aware of a particular person getting in touch. |
| Do Not Disturb |
Send calls directly to your voicemail without ringing your phone. |
| External Calling ID Delivery |
View the incoming caller ID for a call coming from outside your organisation. |
| Group Calling Line ID |
Provide a single default calling line identity for all users within a given site. (Additional charge applicable). |
| Hunt Groups |
Distribute incoming calls to users within a group. |
| Internal Calling Line ID Delivery |
View the incoming caller ID information for a call coming from inside the organisation. |
| Last Number Redial |
Redial the last number dialled. |
| Music On Hold |
Set up and maintain an audio source that can be broadcast to held callers in various scenarios. |
| Pre-alerting Announcement |
Play a pre-recorded announcement to callers ahead of the phone being alerted (ringing). |
| Selective Call Appearance |
Accept calls when pre-defined criteria, such as phone number, time of day or day of week, are met. |
| Selective Call Rejection |
Reject calls when pre-defined criteria, such as phone number, time of day or day of week, are met. |
| Site Intercept |
Allows calls routed to a line that has been decommissioned to be intercepted with an informative announcement and alternate routing options.
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| Speed Dial 100 |
Dial another telephone number by dialling a Speed Prefix Access Code and two digits |
| Speed Dial 8 |
Dial another telephone number by simply dialling a single digit. |
| Time Schedules |
Define Time Schedules that can be applied to the features used by the side. Create a Time Schedule if you want a feature to use different
behaviour during business and non-business hours, or at a different time during the day.
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| User Intercept |
Allows phone number to be taken out of service while providing callers with informative Announcements and alternative routing options. |
| Voicemail |
Personal voicemail service which allows users to listen to voicemails from anywhere, and any platform. |
| Webex Voice & Video Calling |
Allows for calling on the go on either your mobile, tablet or, computer. |
