Ensuring the best service for small business
We take your privacy seriously
We abide by the UK and EU rules on data protection
XLN Telecom Limited is the data controller for the purposes of the Data Protection Act 1998.
We maintain the latest encryption technology to ensure the safety of your personal information. Your information, including your contact details, company details, telephone lines, select services and direct debit details, is used strictly for internal purposes.
We collect customer details when you sign up for our service. This information is used to process your application for our telecoms and related services and to contact you should there be a problem with your application or service.
We value your privacy and understand that you don't want your details sold to third parties. We will not sell, trade or rent in any form your information to a third party. We will only provide your information to a third party (e.g. BT Openreach) when it is necessary to provision your service.
Other companies offering and advertising their products or services on our website may also download cookies on to your computer or mobile device. These companies will have their own privacy policies which will govern they way they use their cookies. XLN accepts no responsibility or liability for these sites.
You can decide to remove all types of cookies from your computer or mobile device. However, this could have a negative effect on our website services. If you access the “advanced preferences” in your browser, your browser will most likely let you choose whether to accept or block cookies or to be notified and asked to accept cookies. For removing the "Remember me" cookie on the www.xlntelecom.co.uk/myaccount just untick the box when you sign in.
Access to Information and Contact
The Data Protection Act 1998 gives you the right to access information held about you which can be exercised in accordance with that Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Please address any questions, comments and requests regarding our data processing practices to Data Controller at XLN Ltd., First Floor, Millbank Tower, 21-24 Millbank, London. SW1P 4QP.