Wi-Fi Privacy Policy & Cookie Notice

Wi-Fi Privacy Policy & Cookie Notice

Wi-Fi Privacy Policy & Cookie Notice

 

<br>XLN Telecom Limited whose registered office is First Floor, Millbank Tower, 21-24 Millbank, London SW1P 4QP ("us", "we" and "our") is committed to protecting and respecting the privacy of you, the end user ("you" or "your").

This policy forms part of our terms and conditions of use (the "Terms") and sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following policy carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the "Act"), we are the data controller.

1. Information We May Collect From You

1.1. While using the Service (as defined in the Terms) we may collect and process the following data about you:

1.1.1. information that you provide to us when using the Service or our site www.xlntelecom.co.uk ("our Site") or the sites of third parties. This includes but is not limited to information such as your name, email address, telephone number and/or your use of products and services;

1.1.2. if you contact us, a record of that correspondence;

1.1.3. details of transactions you carry out whilst using the Service;

1.1.4. details of your visits to our Site and the sites of third parties including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access; and

1.1.5. user registration details.

2. IP Addresses

2.1. We may collect information about your computer and/or other electronic devices, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This will be statistical data about our users' browsing actions and patterns, and will not identify any individuals.

3. Where We Store Your Personal Data

3.1. The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of an order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to such transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

3.2. As noted in the Terms, the transmission of information via the Internet is not completely secure and although we will do our best to protect your personal data, we cannot guarantee the security of the data transmitted to our Site. Any transmission is therefore at your own risk.

4. How We Use Your Information

4.1. The information we hold about you is used to:

4.1.1. ensure that content from our Site is presented in the most effective manner for you and for your computer or device;

4.1.2. provide you with information, products or services that you request from us or which we consider may interest you;

4.1.3. provide you with access to parts of the Service and enable you to participate in interactive features of the Service, when you choose to do so;

4.1.4. contact you if necessary;

4.1.5. verify that you are an authorised user for security purposes;

4.1.6. assist us with crime and fraud prevention, such as to check your identity;

4.1.7. investigate any complaints or other enquiries that you submit to us;

4.1.8. enhance and personalise the products and services that we and selected third parties offer to you;

4.1.9. analyse markets and produce reports, perform research and statistical analysis and to monitor usage behaviour;

4.1.10. disclose your personal information or usage of our services to certain third parties (see 'Disclosure of Your Information', below);

4.1.11. aggregate information about you, your spending and your use of the Service with information about other users of the Service in order to identify trends ("Aggregated Data"). We may pass Aggregated Data to third parties, such as partners, to give them a better understanding of our business and to bring you a better Service. Aggregated Data will not contain information from which you may be personally identified; and

4.1.12. analyse information about you including your calling, searching, browsing and location data on a personalised or aggregated basis. We may pass this data to selected third parties and we may use this information to provide you with third party offers, promotions, adverts or commercial communications.

5. Disclosure of Your Information

5.1. We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

5.2. We may disclose your personal information to third parties:

5.2.1. in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;

5.2.2. if we are under a duty to disclose or share your personal data in order to comply with any legal or regulatory obligation, or in order to enforce or apply the Terms; or

5.2.3. to protect the rights, property, or safety of us, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

5.3. We may disclose your information to our partners, agents and subcontractors (including prospective partners, agents and subcontractors) who are involved in the delivery of providing products or services used or ordered by you as well as :

5.3.1. to other communications companies;

5.3.2. to any relevant public authority or law enforcement agency;

5.3.3. to third parties from whom you have chosen to receive marketing information;

5.3.4. where you give us false or inaccurate information and we identify or suspect fraud;

5.3.5. where we, or an affiliate processing your data on our behalf, are compelled to do so by law;

5.3.6. in response to a valid, legally compliant request by a competent authority;

5.3.7. during emergencies when we believe physical safety is at risk;

5.3.8. where the Service is moderated; or

5.3.9. in response to a complaint that there has been a breach of the Terms.

6. Third Party Websites

6.1. The Service may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, you acknowledge that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

7. Access To Information

7.1. The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

8. Changes To Our Privacy Policy

8.1. Any changes we may make to our privacy policy in the future will be posted on this page.

9. Cookie Notice

9.1 We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information you've provided to them or they've collected from your use of their services.

9.2 By using this service you consent to us sharing some encrypted information we collect from you, such as your email, IP address or information about your browser or operating system, with our partners, Acxiom Limited & Acxiom France SAS t/a LiveRamp, who will drop a cookie on your browser and match the shared information to their on- and offline marketing databases and those of its advertising partners to create a link between your browser and those other databases; this link shall be shared by our partners globally for the purpose of enabling interest-based content or advertising throughout your online experience (cross device, web, email and in app') by third parties unaffiliated with our website who may in turn link further demographic or interest-based information to your browser. Please click here to opt out of your data being used for this purpose. This link will direct you to our partner's opt-out centre. http://liveramp.com/opt_out/.

Contacting Us

If you have any questions or comments about this privacy notice or if you want a copy of the information we hold about you, send your request to:

Data Protection Department

XLN Telecom Ltd, First Floor, Millbank Tower, 21-24 Millbank, London SW1P 4QP

Or email us at wifiuser@xlntelecom.co.uk

 

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