Welcome to the Biz Hub
Here you’ll find all the quick tips, handy tools and in-depth insight you’ll need to start and grow your business. It’s your home of small business knowledge.
Welcome to the Biz Hub
Employees
Auto-enrolment - small biz pension costs doubled
Updates to legislation have doubled the amount you pay into your employee's pensions pot.
Read moreIdeas and Planning
Freedom apps: the hi-tech way to free yourself from Facebook
Ever wish there were more hours in the day? These productivity apps can help you claw back some time
- Slow rural broadband costs us billions
- Olderpreneurs: the generation fighting trends and expectations
- To survive, retailers have to think different
- UK high streets: why decline in footfall is such a complicated issue
- Carillion collapse: A reminder of the precarious relationship between public and private sector
Sales and Marketing
Want to beat Amazon? Then think beyond the physical store
High Streets are in crisis, but it's too early to abandon it.
- Save The High Street announce their first big victory in South West London
- Are robots the future of customer service? Not in my business
- Maplin, Toys R Us and New Look: forget the past, and start imagining the future
- How to protect your small business from cyber attacks
- 10,000 pounds for everyone under 55? I think it's time for a reality check.
Energy
Iresa's energy ban - why cheapest isn't always best
In its attempt to achieve the lowest price on the market, Iresa compromised on customer service.
- Ofcom regulations to make the UK more fibre-friendly - at BT's expense
- Energy price cap - Government to legislate against rip-off tariffs
- BT's about to hire 3,000 new engineers - but will it be enough to help them meet their targets?
- The Fibre Broadband Whitepaper
- Is the U.S. about to abandon 'net neutrality'?
Phone and Broadband
Phone and broadband switching mythbuster
Any doubts over switching supplier? This video will put them to rest.
Testimonials
Support the Glasgow Philharmonia!
Read about the exploits of the XLN-sponsored Glasgow Philharmonia, and what you can do to help.
About Us
Making a marketer: what work experience is really about
For Anna, school work experience was never going to be spent making cups of tea
About Us
Consumers turn to CEOs for answers
Why are consumers complaining directly to CEOs? Good customer service isn't rocket science.
Sales and Marketing
Save The High Street announce their first big victory in South West London
Save The High Street have been working hard to find solutions to the UK's high street crisis.
Customers
Are robots the future of customer service? Not in my business
Soon, 85% of customer interactions will be managed by artificial intelligence
About Us
BT and Openreach status quo 'unlikely' to continue
Ofcom's CEO has suggested that BT and Openreach won't continue unabated
