Excellent and reliable

I've had a business account with XLN for 7 years and have never had an issue with the service. Recently, other businesses in the area experienced an outage with a more popular provider and I was the only business in our small town with an internet connection.

This company is amazing

From first contact, I’ve had nothing but good experiences. First time I have phoned any type of broadband provider that answers the phone straight away and also the fastest set up I have had and best price. Can’t recommend enough.

This company has without any doubt the…

This company has without any doubt the most helpful and well-informed people working on their help desk. Nothing is ever a problem and they will not stop until your issue is solved.

This company has without any doubt the…

This company has without any doubt the most helpful and well informed people working on their help desk. Nothing is ever a problem and they will not stop until your issue is solved.

That local feeling

To be fair I don't want XLN to grow to be a big company as I fear they might loose the local company feeling they have, their staff sound like they want to be there, always helpful always knowledgeable and always get things sorted and above all always deliver. Great work XLN.

Great customer service

Great customer service, when calling customer service’s the phone is answered promptly. Friendly and helpful staff. Been with them for 5 years now and would recommend. Any minor problems have always been sorted fast.

I have always had a great service from…

I have always had a great service from XLN and have never had any issues. I would recommend XLN. They have a member of staff Sofia who is outstanding and a real credit to the company. Exceptional customer relation skills.

The agents were helpful and polite with…

The agents were helpful and polite with just the right level of humour. The problem was tackled professionally and nothing was too much to ask.

Sarah in the Sales/Business team was…

Sarah in the Sales/Business team was excellent. Friendly, professional, warm. Very Helpful and patient. Thank you

Excellent service very helpful

Excellent service very helpful

Such a good company

Why can't all companies be like this

Fantastic customer service

Very helpful. Thank you.

Excellent service

Quick to answer the phone, which was a relief when you are running a business. Polite cheerful staff who was able to identify the problem we were having with our internet. Great service would highly recommend.

I called for help to setting something…

I called for help to setting something and its been solved very nicely.

Excellent service was promised a phone…

Excellent service was promised a phone call back 2 weeks and the agent called and sorted everything out. Totally recommend this company compared to BT.

Needed help Regarding router for card…

Needed help Regarding router for card payments XLN staff was very helpful and friendly and problem solved very quickly many thanks

Really helpful professional staff…

Really helpful professional staff always so polite - phone is answered quickly and they always explain what department they are transferring you to and why - thanks so much

They was very kind and helpful not like…

They was very kind and helpful not like some other Service providers I wud recommend them to anybody