XLN Help Guides

Our XLN Help Guides and Videos section is your go-to resource for mastering our range of telecoms services and solutions designed for small businesses.

Whether you’re setting up your broadband, troubleshooting phone system issues, or exploring the features of our mobile plans, our comprehensive guides and easy-to-follow videos provide step-by-step instructions and expert tips to make the process simple and stress-free.

At XLN, we’re committed to ensuring you get the most out of our products, empowering you with the knowledge and tools to keep your business connected and running smoothly. Dive into our library of resources and discover how XLN can support your business every step of the way.

General PDF Help Documents

Cloud Voice – How to set up Call Divert – site level

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Cloud Voice – How to set up Call Divert – user level

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Cloud Voice – How to set up SOGEA router guide

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Cloud Voice – How-to set up your mobile app

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Cloud Voice – How to add voicemail greeting – site level

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Cloud Voice – How to add voicemail greeting – user level

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Broadband Quick Start Guide

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Castles Saturn Setup Guide

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Adding Wi-Fi to the Verifone v200c (Clover)

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Adding Wi-Fi to the Verifone v240m (Clover)

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Adding Wi-Fi to the Verifone v200c (Elavon)

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Adding Wi-Fi to the Verifone v240m (Elavon)

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Castles V3M2-3G Setup Guide

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Castles V3C Setup Guide

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Castles V3M-WIFI Setup Guide

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Cisco Webex Mobile App Setup Guide

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Fibre Broadband – Quick Start Guide

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How to change your wireless password

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Troubleshooting your ADSL broadband (standard) connection

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Troubleshooting your fibre super router connection

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Troubleshooting your fibre broadband connection

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How to set up your broadband router

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Verifone V240M Setup Guide

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Verifone V200C Setup Guide

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Yealink W60B QSG Handset Setup Guide

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Yealink W53 QSG Handset Setup Guide

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Yealink T46U QSG Handset Setup Guide

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Registering your Handset Setup Guide

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Phonebook Setup Guide

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Hunt Group Setup Guide

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Voicemail Setup Guide

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Call Divert Setup Guide

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Auto-attendant Setup Guide

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Additional Features Setup Guide

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Cloud Voice Quick Setup Guide

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Cloud Voice Overview

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Watch our eXpert video guides

Handy troubleshooting guide to help you diagnose and fix any problems with your phone.

XLN for Small Business - Why XLN

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