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Small Print

Your Charges will increase on 1 April each year by a percentage equal to the UK Consumer Price Index annual rate of inflation (as of January that year) plus 3.9%. The increase will be applied to the pre-promotion price.

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PHONE LINE

Subject to a 18 month contract term unless stated otherwise. At the end of the promotional period, the price reverts to the recommended retail price. This can be found in our Price Lists.

Any promotional savings calculations are based on the promotional term stipulated and XLN’s current promotions and connection fees (where applicable). Prices against nearest comparable product as per provider websites, excluding competitor promotions are correct at 19/04/2021.

Phone only: Comparison against online price of BT’s Value line rental with UK call package (where applicable) and new line installation.

Phone & Broadband: Comparison against online price of BT’s Broadband Essential & line rental with UK call package (where applicable) and PC security.

Phone & Fibre: Comparison against online price of BT’s Superfast Fibre Essential & Digital Phone Line with UK call package (where applicable) and PC security.

CLOUD VOICE

Subject to an 18 month contract term unless stated otherwise. Details of prices can be found in our Price Lists.

BROADBAND & FIBRE

The speed achieved is subject to the quality of your line, distance between your property and the exchange and the ability of your local exchange.

Wireless router included.

ENERGY

The meter configuration at your business premises must be supported by us to enable us to quote.

You must provide us with a copy of your renewal quote from your existing supplier showing your renewal prices and estimated or actual annual consumption. We will use this information to provide you with a quote. We promise to beat the price of your first written renewal offer only.

The price we quote is only valid at the time it is quoted. Prices change daily.

Any savings we quote are for illustrative purposes only and will vary depending on the actual amount of electricity you consume during the period of the contract.

GENERAL TERMS

Information correct at time of going to press. Errors & omissions exempt. Speak to your XLN agent for our latest deals. All offers available to new customers only. All prices exclude VAT. Prices may go up during your contract. Manual billing charge of £7.95 per month for non-Direct Debit payments.