With better quality calls, a huge range of smart cloud voice features and market-leading handsets provided for free, XLN Cloud Voice offers affordable and comprehensive IP Voice packages for small business owners.
Additional Cloud Voice Features
Feature | Monthly | Cost Set-up |
Call Recording | From £5 | Free |
International Calls | From £5 | Free |
Free Call Features (included)
Alternative Numbers
Specify up to 10 alternative numbers to call your primary number.
Anonymous call rejection
Reject calls from anonymous parties who have explicitly restricted their identities.
Auto Attendant
Serves as an automated receptionist that callers can reach by dialling a specific phone number or extension. Once connected to an Auto Attendant, the caller is played a greeting that provides a menu of options used to complete the routing of the call.
Basic Call Logs
Call logs for received, missed, and placed calls.
Busy Lamp Field
Monitor another user’s call state, through Busy Lamp Field LED’s
Call Forward Always
Automatically redirect all incoming calls intended for a user to another phone destination.
Call Forward Busy
Redirect calls to another phone destination when the user’s device fails to respond to an incoming call.
Call Forward No Answer
Redirect incoming calls to another phone destination when the user does not answer within a specified number of rings.
Call Forward Not Reachable
Forward calls to another destination when the incoming call matches pre-specified criteria.
Call Hold
Place an existing call on hold for a period of time, and then retrieve the call to resume conversation.
Call Notify
Define criteria and specify rules that cause certain incoming calls to trigger an email notification to a specified address.
Call Recording
The Call Recording feature allows you to record calls for training and quality purposes. It stores the calls in the cloud securely. for you to access whenever you wish to.
Call Return
Call the last party that called.
Call Transfer
Consult with an add-on party before either transferring the caller to the add-on party or initiating a 3-way conference call.
Call Waiting
Answer another call while already engaged in a call.
Calling Line ID Blocking
Block identity of outbound calls.
Disaster Recovery
Enter an alternative number for calls to be re-directed if there is no power on site.
Distinctive & Priority Ringing
Make your phone ring with a different sound – ideal for when you want to be made aware of a particular person getting in touch.
Do Not Disturb
Send calls directly to your voicemail without ringing your phone.
External Calling ID
Delivery View the incoming caller ID for a call coming from outside your organisation.
Group Calling Line ID
Provide a single default calling line identity for all users within a given site. (Additional charge applicable).
Hunt Groups
Distribute incoming calls to users within a group.
Internal Calling Line ID Delivery
View the incoming caller ID information for a call coming from inside the organisation.
Last Number Redial
Redial the last number dialled.
Music On Hold
Set up and maintain an audio source that can be broadcast to held callers in various scenarios.
Number Porting
Bring over your current number from any provider.
Pre-alerting Announcement
Play a pre-recorded announcement to callers ahead of the phone being alerted (ringing).
Selective Call Appearance
Accept calls when pre-defined criteria, such as phone number, time of day or day of week, are met.
Selective Call Rejection
Reject calls when pre-defined criteria, such as phone number, time of day or day of week, are met.
Site Intercept
Allows calls routed to a line that has been decommissioned to be intercepted with an informative announcement and alternate routing options.
Speed Dial 100
Dial another telephone number by dialling a Speed Prefix Access Code and two digits
Speed Dial 8
Dial another telephone number by simply dialling a single digit.
Time Schedules
Define Time Schedules that can be applied to the features used by the side. Create a Time Schedule if you want a feature to use different behaviour during business and non-business hours, or at a different time during the day.
User Intercept
Allows phone number to be taken out of service while providing callers with informative Announcements and alternative routing options.
Voicemail
Personal voicemail service which allows users to listen to voicemails from anywhere, and any platform.
Webex Voice & Video Calling
Allows for calling on the go on either your mobile, tablet or, computer.