Our promises
World-class Service
We promise to deliver unrivalled customer service
We’ve earned over 13,000 5-star reviews on Trustpilot, that’s more than anyone else in our sector and our rating is 20x better than BT’s.
The secret is simple. We answer your calls from UK-based support centres, and we solve 90% of issues on the first call. You can’t afford to wait – and with XLN, you don’t have to.
Exclusively Small Business
We promise to support small businesses only
While the utility giants focus on the mass consumer market and big chains, we focus solely on independent companies.
Unlike our rivals, we understand what is important to small businesses. We provide expert advice through our Bizhub to help you prosper. And we create products like XLN guest Wi-Fi service that bring customers to your door, and keeps them coming back – at no extra cost.
Seamless Switching
We promise the smoothest switch possible
When a household loses service, it’s frustrating. When a business loses service, everything grinds to a halt, losing customers and ultimately, money.
That’s why we’ve invested in making switching to XLN as seamless as possible, with minimal downtime and a UK-based switching team to manage the process for you. Just sit back and relax. We’ll do the work.
Savings of up to £1,250
We promise that the more XLN products you choose, the more you’ll save
Recently, we calculated that an XLN customer choosing all of our core products (phone, broadband, card payments) could save up to £1,250, every year.
How would you spend it?
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Speak to our UK experts today for exclusive business deals!