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written by
Jack Stratten

Thinking of switching from BT?

Telephone boxes falling

Having worked with 250,000 small businesses, we’ve had a lot of customers join us from BT. So here’s a summary of why, and how, they’ve jumped aboard the good ship XLN.

Better prices. Better services

Our phone and broadband packages are designed specifically for small businesses, and are always cheaper than BT’s equivalent package. In fact, always being cheaper than BT is one of our customer promises.

But customers also join us because of our well-earned reputation for customer service. For example, on Trustpilot our rating is 7.8 out of 10, compared to BT’s 0.4. And that’s because we answer the phone within 3 rings and solve 90% of issues on the first call. There are no robots either – just our friendly, British-based experts.

How to switch from BT

Firstly, check your current contract to see that you’ve completed your minimum term. BT is likely to charge you if you haven’t, but it’s worth remembering that the savings you’ll make may well justify paying a penalty charge.

XLN use the same Openreach telecoms network as BT does, so we can change your phone and broadband at no extra cost and with a minimum of fuss. Just choose your tariff, give us a call and we can set you up and cancel your BT contract on your behalf. 

It really is that simple. 3 rings and you’ll be in the capable hands of one of our friendly agents – we don’t like wasting your time, because we understand how precious it is.

We also provide gas, electricity and card payment services to small businesses, offering the lowest rates on all your small business essentials. Head to www.xln.co.uk to find out more.


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