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Not all Broadband offers are created equal
More 5* Trustpilot reviews than anyone else
Independently rated excellent by Trustpilot
Independently voted the UK's best company for customer satisfaction
Independently voted the UK's best
company for customer satisfaction
XLN for small biz
We’ve helped 500,000 customers across every post code and high street in the UK.
"These guys understand entrepreneurs and micro businesses better than anyone"
"The best company I have ever experienced!"
"I'm increasingly confident that XLN have a genuinely first class, customer-centred ethos... great value and great service. Please keep up the good work."
XLN for price
You simply won’t find a better deal anywhere else.
"Changed from BT a few months ago. I'm paying far less but I'm getting so much more!"
"It'd be worth paying a lot extra for this service – but somehow they manage to charge me less than I was paying previously!"
"Great company. So much cheaper than BT - we're saving a fortune!"
“We had an idea.
Small businesses only”
Since 2002, we’ve been fighting the utility giants to offer more than 500,000 small businesses a better deal on phone, broadband, energy, card processing, Wi-Fi and mobile. How? Through a unique service culture that was recognised as the UK’s best at the
2019 CXA Awards.
That’s why we’re the only alternative
for small businesses.
Save up to £553 vs BT
On business fibre
Plus, get access to the UK’s largest free public
"With BT, I got one line and phone calls. With XLN: three lines,
three broadband connections & phone calls – all for £35 less!"
- Why Not Hairdressing
12 million coffees.
12 million savings.
Our customers sell over 12 million coffees a year.
With our price promise, they save on every cup.
“Card reader is fast and reliable, switch-over was handled
without disruption – AND I’m on a preferential rate. Happy?
Why wouldn’t I be?” - Gulam Mahmood, Pizza Dome
over £2000 a year
their energy bills
We’re putting a stop to expensive variable rates
which are costing small businesses thousands.
"Switch over was seamless, no disruption to supply. Looking forward to
saving about £2000 a year on my bills." - Cabrera & Co
“Are you being
Businesses nationwide are overpaying on their utility bills – that’s a fact. But it doesn’t happen with us. We create unbeatable deals, and our low price guarantee means we’ll beat the price you’re paying now. Don’t believe us? Give us a call and see for yourself.
Put some money back in your pocket
Such a caring, friendly company
We needed help paying for bills as we've NHS staff staying to be near the hospital. XLN applied a discount straight away! -
Very pleased with the service - XLN were determined to sort out the problem, not brush it aside like other companies. -
Have 2 shops covered by XLN and can honestly say they have been wonderful in both. Wouldn’t hesitate using these guys again! -
Thank you so much!
XLN dealt with my problem quickly and effectively, and rang back a few days later to check everything was OK. Great service! -
Can't fault XLN!
Great customer service today! Thank you for sorting out a whole host of new services for my business! -
Quick response and great resolution of the problem. Easy communication. Very satisfied. I highly recommend XLN. -
Never lost patience...
Been a customer of XLN for years and never had problems before. When I did, their customer service was 10 out of 10! -
We use XLN for all our telecom, broadband and card payment requirements. We needed the best deal possible; XLN were by far the cheapest! -
One of the best!
One of the best business services around. Great rates, really REALLY good customer service - been with them for 5 years now! -
Polite and friendly
Polite, friendly and answer all questions honestly and professionally. Best company I've ever had phone and broadband from. -
Service second to none
Been with this company for 8-9yrs and the service you receive is second to none - none of this bamboozling technical jargon. -
Thank you thank you thank you!
Absolutely blown away with how professional & on the ball XLN are. This is how business should be done. 5* customer care. -
People have taken the time to review XLN
And a huge percentage are highly positive - unlike the bigger corporate suppliers who are completely the opposite. -
Over the moon with these guys so far!
XLN put everything in writing, are very competitive and offer some great incentives for using them for multiple products. -
Polite and not at all pushy.
XLN talked me through everything to find the right package for my business and made all the costings very clear. -
Outstanding service as always.
Call answered w/ amazing speed by a real human being who was methodical, patient and got results. What more can you ask?. -
6 years and no complaints.
As a business, we look for a provider that's reliable, consistent and easy to get hold of. For us, that's XLN. -
Keep up the good work.
Very glad that we moved our company to XLN. Best thing we have ever done. -
A refreshing change.
Most helplines put you on hold for hours, reminding you how important your call is! XLN answer fast & fix issues easily. -
Excellent service for approx 20 years.
Would recommend XLN to anyone seeking a reliable supplier. The staff have always been friendly and efficient. -
Very polite and helpful.
Great service! Phone calls always answered by a real person & if they say they are going to ring back they always do. -
XLN for Service
Had an issue today but was able to get through and actually TALK to someone - yes, ladies & gentlemen, TALK to someone! -
Really happy with the our fibre package. Superfast internet and fantastic customer service as well .
With XLN for 10 years.
No hesitation recommending XLN to any business needing a competitive, reliable service & excellent customer support.
A really nice surprise.
Can always get through & they always offer solutions, not "please hold, your call is important to us", I just hate that!
Saved us from BT.
If there were 6 stars this company would get them from us.
I was with XLN for 7 years and I'd recommend them to anyone for simple, no fuss efficiency. Prices are excellent too!!!
Absolutely first class!!
BT seriously needs to look at this company who has got everything right, on time, first time.
100% satisfied, thank you.
I think other companies should learn from XLN by employing such special and professional people in order to get customers' satisfaction and help their business grow. Thank you XLN.
XLN are just brilliant.
The customer service is the best comms service I have ever come across. You cant go wrong with XLN.
5 stars are not enough for these guys.
XLN are the most polite and professional supplier out there. I can not fault them. Will stick with them all the time. Thanks guys.
Getting through is a dream.
Calls are answered with hardly any wait time (where does that happen?!).
It's rare we experience any interruptions or problems,
but if it happens, it's dealt with over the phone thoroughly and until the issue is resolved.
Robot-free responses inside 3 rings, from our dedicated in-house UK-based team.
Our shelves are creaking in the awards cabinet. Why?
We know you can't afford to wait on hold - and with XLN, you don't have to.
We solve 90% of issues on the first call. Right there and then. Which explains our
thousands of happy customers and dozens of industry awards.
Can you afford bad service?
Our competitors are famously slow answering the phone
- but we're famously fast.
"If you find someone cheaper, I can guarantee they make no money.
And if they don't make money, you can be absolutely certain they will cut corners and compromise on service.
If they cut corners, then they simply don't understand the needs of small business.
Time is precious. Don't risk your business with bad service."
“We’re in the business of
saving small businesses”
Last year, small businesses made an average profit of £13k – which means it’s life-or-death when services go down. So our UK-based experts answer calls in 3 rings and keep you up and running. As a result, we’ve collected more 5* Trustpilot reviews than any competitor.
Experience customer service
the way it should be.
Free public Wi-Fi.
The UK's largest network.
Our award-winning public Wi-Fi service now boasts 3.5 million
registered users, 20,000 hotspots, and lots of happy customers.
Easy-install, top-of-the-line card machines keep your customers' cash flowing.
Our low-price promise means that when they spend, you save.
Our lightbulb moment.
Low-cost energy deals exclusively for small businesses.
Because you've paid too much for too long.
“Lots of suppliers
means lots of stress”
18 years ago we pioneered a simple idea: all the services your business needs in one hassle-free call. That means you lose the stress of dealing with different suppliers, and your savings build with every product.
You can just get on with
running your business.
Here to help
Small British Businesses
From setting up your router to getting the most from your
Fibre connection, check out the BizHub for advice, hints and tips covering all your small business needs.
Subject to a 24 month contract term unless stated otherwise. At the end of the promotional period, the price reverts to the recommended retail price. This can be found in our Master Price List.
Savings value based on 12 or 24 month term and XLN's current promotions, connection fees, and online security cost included (where applicable). Prices against nearest comparable product as per provider websites, excluding competitor promotions are correct at 26/09/2019.
Phone only: Comparison against online price of BT Value line rental with UK call package (where applicable) and new line installation.
Phone & Broadband: Comparison against online price of BT Broadband Essential & line rental with UK call package (where applicable) and PC security.
Phone & Fibre: Comparison against online price BT Superfast Fibre Essential, line rental with UK call package (where applicable) and PC security.
Subject to a 36 month contract term. Details of prices can be found in our Master Price List.
Broadband & Fibre
The speed achieved is subject to the quality of your line, distance between your property and the exchange and the ability of your local exchange.
Free wireless router. £9.99 charge for tracked delivery, configuration and packaging.
Total savings shown include £324 for customers opting in to our public Wi-Fi service (£6.50 per month thereafter for a 24-month contract, RRP £20 per month). Customers can opt out of this service at any time.
Three months free terminal rental offer available on 48 month contracts only.