Changes to Care Levels and Service Charges
Business Assurance
|
Current Price |
New Price |
Price Change |
| Business Assurance (Line Only) |
£5.15 |
£5.56 |
£0.41 |
| Business Assurance (Line & BB) |
£6.29 |
£6.79 |
£0.50 |
Care Levels
|
Current Price |
New Price |
Price Change |
| Level 1 |
FREE |
FREE |
FREE |
| Level 2 |
£1.72 |
£1.86 |
£0.14 |
| Level 3 |
£5.15 |
£5.56 |
£0.41 |
| Level 4 |
£6.95 |
£7.50 |
£0.55 |
Select Services
|
Current Price |
New Price |
Price Change |
| 3 Way Calling |
£3.43 |
£3.70 |
£0.27 |
| Admin Divert |
£3.43 |
£3.70 |
£0.27 |
| Anonymous Call Reject |
£5.15 |
£5.56 |
£0.41 |
| Call Barring |
£3.43 |
£3.70 |
£0.27 |
| Call Features Xtra |
£3.43 |
£3.70 |
£0.27 |
| Call Minder |
£4.00 |
£4.32 |
£0.32 |
| Call Minder Premier |
£4.58 |
£4.94 |
£0.36 |
| Call Sign |
£2.86 |
£3.09 |
£0.23 |
| Call Waiting |
£3.43 |
£3.70 |
£0.27 |
| Caller Re-Direct |
£8.63 |
£8.63 |
£0.63 |
| Choose To Refuse |
£4.00 |
£4.32 |
£0.32 |
| Presentation Number |
£2.86 |
£3.09 |
£0.23 |
| Reminder Call |
£2.86 |
£3.09 |
£0.23 |
| Remote Call Forward |
£30.00 |
£30.00 |
– |
| Ring Back |
£2.86 |
£3.09 |
£0.23 |
| Smart Divert |
£3.43 |
£3.70 |
£0.27 |
| Standard Call Diversion |
£3.43 |
£3.70 |
£0.27 |
| Wholesale 1571 |
£3.43 |
£3.70 |
£0.27 |
In line with Ofcom regulations, small business customers (with ten employees of fewer) who have subscribed to a fixed line and/or broadband/fibre contract and pay recurring charges such as line rental, have the right to exit their contract for the affected services without having to pay any early termination charges.
N.B Updated Jan 2024
